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Are you looking for temporary work in Birkenhead for at least 8 weeks? If you are passionate about helping customers and would like to service customers of a luxury bran Red wants to speak with you!

Red Recruitment is recruiting Customer Service Advisors to work in a customer service centre in Birkenhead. You will be working for one of the UKs highest quality outsourcers on an 8-week temporary basis. This role will be working on behalf of an international coffee brand where you will be taking inbound customer calls from both household customers and businesses such as cafes and hotels.

The hourly rate is £11.44 per hour and this is a full-time, office-based role Monday to Friday 9am - 5pm.

The start date for this position is Monday 7th October.

Benefits and Package for a Customer Service Advisor:

Salary: £11.44 per hour
Hours: Monday to Friday 9am - 5pm
Contract Type: Temporary, 8-weeks minimum
Location: Birkenhead
Start date: 7th October
One week's Full training is provided
You will be working for a friendly and supportive teamKey Responsibilities of a Customer Service Advisor:

Answering inbound customer calls and handling the queries with professionalism
Allocating technical enquiries to other team members who are specialised in that field
Ensuring the customers' initial calls are answered in a timely, friendly and efficient manner to ensure customer satisfaction
Dealing with any minor queries, organising call backs for more complex issues
Providing excellent customer service at all times and representing this luxury brand with excellenceKey Skills and Experience of a Customer Service Advisor:

You should have a clear desire to work in customer service
You should be passionate about helping customers to a high level
You must have excellent communication skills and a clear telephone manner
Being reliable is essential
Being IT proficient is required as you will be using various systemsIf you are interested in this temporary position and have a desire to provide customer service on the telephone, Red would love to speak with you!

Please apply now!

Red Recruitment (Business)