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EIC Partnership are a forward-thinking utilities consultancy, with 50 years’ experience of helping business clients take effective control of their energy, water and waste – lowering their bills, saving them time and contributing to a more sustainable future.

As a Business Development Executive, you will be responsible for outbound calling, using a database of major energy users in the UK, building relationships over the phone and securing new business appointments.

Additionally, you will be responsible for the account handling of inbound sales enquiries from other divisions within our business, our digital platform, and our partner channels. This will involve appraising sales lead details and BDM diaries to coordinate appointments effectively.

Key Responsibilities

Business development

* Qualify market data and new leads by calling prospective customers

* Identify new business opportunities through promoting our solutions

* Challenge and overcome objections from gatekeepers/key decision makers

Appointment setting

* Accurately maintain Business Development Manager (BDM) diaries

* Effectively schedule and record appointments on calendars and the CRM system

Account handling

* Swiftly respond to all inbound leads and enquiries, communicating professionally, confidently and respectfully

* Effectively resolve all inbound queries, with prompt referral to subject matter experts as required

Effective data management

* Ensure accuracy of all data recorded on the CRM

* Ensure that all new leads are added and activities are set for the relevant BDM

* Accurately record information relating to all calls, providing clear notes for colleagues

Essential Skills

* Previous experience in an outbound, b2b calling telephone based role

* Previous experience of using a CRM system

* Excellent telephone communication and interpersonal skills

* Able to listen and question effectively

* Good attention to detail

* Demonstrable initiative and enthusiasm

* Ability to work under pressure to individual targets

* The aptitude to understand complex information and present to customers with clarity

Desirable Skills

* 2 years’ experience in an energy related, outbound, b2b calling telephone based role

Benefits

* Additional leave

* Company pension

* Cycle to work scheme

* Health & wellbeing programme

* On-site parking

* Hybrid working, subject to business needs