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FRENCH SELECTION (FS)
French speaking Customer Service Adviser
Location: Walsall
Salary: £26,000 per annum
Ref: 4227CF
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4227CF
The company: A well-established manufacturer offering customised solutions to clients on a global scale.
Main duties: Provide outstanding service to customers together with processing orders, providing quotations and office administration
The role:
- Respond to customers via email or phone
- Offer before and after sales support to customers
- Be responsible for creating quotes, negotiating prices and follow ups
- Order processing which includes but not limited to collecting info on tooling, materials, shipping, invoicing and stock availability
- Support and liaise with all internal teams
- Translations and department support for French speaking customers
- Coordinate returns and repairs
- Other administrative duties as required
The candidate:
- Fluent in French (written and spoken) essential
- Customer service experience essential
- Experience working within a technical or manufacturing environment preferred
- Excellent communication skills
- Dynamic, confident and able to work in a busy environment
The salary: £26,000 per annum
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic