Login to Apply

Debt Management Administrator
A market leading FCA Financial Institution are looking to expand their team!

Job Details:

* Location: Leeds City Centre

* Day Pay Rate: £12.50 per hour

* Job Type: Permanent

Duties and Responsibilities:

* Admin focused role

* Collecting data from clients in relation to their debt, to create an income and expenditure report to create a budget.

* Offer guidance and support to individuals struggling with debt, helping them understand their options and navigate the debt management process.

* Show empathy, compassion and resilience with clients.

* Maintain accurate records of all communications, payments, and other relevant information related to the debt management plan.

* Ensure that all actions are compliant with relevant regulations and guidelines.

Candidate Requirements

Good attention to detail

Experience working with vulnerable people / in a similar role is desirable

Customer service experience is essential

Excellent written and verbal communication

Proficient with Microsoft systems