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We are currently recruiting for a permanent fulltime Operaterations Administrator for our client within the Borough of Rochdale
Hours are 8am-5pm Monday - Friday.(Half hour lunch)
No weekends
General duties:
* Day to day Operational duties reporting to the Operations Manager.
* Liaising with Customers and Engineering teams to plan and schedule work.
* Working on a CRM system.
* Liaising with other departments to accurately process jobs in a timely manner.
* Taking customer phone calls and prioritising them to achieve a high standard of customer service.
* Completing basic remedial quotations and seeking approval.
* Completing non contract breakdown quotations.
* Validating weekly Timesheets.
* Booking Fleet services & maintenance when required.
* Booking hotels for engineering teams when required.
Training will be provided.
Essential skills required:
* High level of knowledge of computer systems, various programmes. Must have good Outlook, Word & Excel skills.
* The ability to write clear, concise emails.
* Excellent telephone manner.
* Ability to cope well under pressure.
* Organised.
* Must be able to work as a team to meet team targets.
Desirable skills:
* The candidate would ideally have worked in an engineering environment but not essential.
* Good knowledge of UK geography or competent in using Google maps & retaining information.
Benefits:
* Company pension
* Private Health care after 6 months
* On-site parking
Due to the volume of candidates received only shortlisted candidates will be contacted