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Warranty and Service Administrator

Location: Wolverhampton
Hours: Monday to Friday, 9:00 am to 5:00 pm (37.5 hours per week), with 30 minutes unpaid lunch
Salary: £25,000 per annum

Our client is one of the largest dealer groups in the UK, with over 100 years of experience in the franchised dealer world. They represent a wide range of leading vehicle manufacturers and have an extensive network of car and commercial dealerships across the West Midlands and surrounding areas.

Key Responsibilities:

* Analyse, process workshop job cards, and manage invoicing

* Perform general administrative duties

* Communicate with customers to obtain order numbers

* Process and input warranty and contract claims via the designated system

* Input costs on customer portals

* Handle incoming and outgoing telephone calls

Ideal Candidate:

* Strong administrative experience (previous service admin experience is desirable but not essential)

* Excellent customer service skills

* Organised with good attention to detail

* Ability to adapt quickly and work independently

* Previous experience with invoicing systems

In Return, the Company Offers:

* 30 days holiday including 8 bank holidays

* Company sick pay that increases with length of service

* Pension contribution

* Career development opportunities

* Employee discounts on various products and services (holidays, supermarket shops, etc.)

* Additional perks such as free will writing service, free mortgage advice, and more

* On-site parking and cycle-to-work scheme

If you’re interested in this role, we’d love to hear from you! Feel free to reach out for more information or to apply directly