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Digital Product Analyst
Leading UK FMCG Business
West Midlands (hybrid) UK Wide travel

Our client, a prominent FTSE100 FMCG organisation, is looking for a Digital Product Analyst to join their Digital & Technology team. In this pivotal role, you will be responsible for analysing the performance of their digital platforms, including mobile apps, interactive kiosks, and till systems.

The Opportunity: As the Digital Product Analyst, you will work closely with the development team in India and other cross-functional internal stakeholders to support data-driven decisions and guide the strategic direction of the company's innovative digital food ordering solutions. Your insights and analysis will directly influence product strategy, ensuring their platforms remain user-friendly and aligned with business objectives.

Key Responsibilities:

Monitor and analyse the performance of mobile apps, kiosks, till systems and other digital platforms
Provide data-driven recommendations to enhance user experience and drive business growth
Collaborate with the Development team and internal stakeholders to shape product strategy
Communicate complex technical information in a clear and engaging manner
Troubleshoot and resolve issues with digital platforms, working closely with the deployment team
Create comprehensive training materials to support the rollout of new digital solutionsWhat We're Looking For:

Strong analytical and problem-solving skills with experience in data analysis and performance monitoring
Excellent stakeholder management and communication abilities
Technical aptitude with the ability to understand and translate complex digital products
Experience in the hospitality, food and beverage or restaurant services industry preferred
A proactive, hands-on approach and a 'completer/finisher' mindsetWhat We Offer:

Competitive salary (up to £45K) + bonus potential
Company car for field-based roles
Travel support
Hybrid working options
Industry-leading training and development opportunitiesApply below to be considered