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I am recruiting for customer service planners working for an established business with excellent benefits and Hybrid working (once you are fully establised in the role) based in Tadcaster.

We are looking for natural problem solvers working in a fun contact centre environment to either work within a diagnostic or planning team who support leading bars, restaurants, hotels, festivals, stadiums, concerts, and events around the UK.

* Ideally, a background in office-based customer service, callcentre, contact centre, high-volume call handling or similar.

* Confidence in communicating and an ability to form positive working relationships with technicians and customers.

* Strong attention to detail, be organised, self-motivated and can multitask or work independently with the ability to plan and prioritize workloads with a structured approach.

* Proven experience as an ardent team player who wants to succeed.

* The ability to assist and support colleagues around you and juggle your priorities to achieve team goals as well as personal ones.

* The ability to stay cool under pressure.

* Organised and able to multitask.

* Strong verbal and written communication ability.

* Preferable: An understanding of the hospitality/licensed trade would be a distinct advantage, but not essential

* Experience in CRM systems

Pay: £12.35 for diagnostics and £12.84 for plannng plus overtime paid at time and a half and double time.

Hours: Monday – Friday 9-5

Full training and Hybrid working once fully competent in the role

This is initially a temporary contract with a view to a permanent role after 12 weeks

Parking Available