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We are looking for a dedicated and enthusiastic Customer Service Advisor to join our Client in Wolverhampton.
We are seeking a personable and proactive Customer Service Advisor to handle customer inquiries delivering the best possible service.
Key Responsibilities:
Respond to customer inquiries via phone and email
Resolve customer enquiries promptly and professionally
Maintain accurate records of customer interactions and transactions
Provide information about products and services
Collaborate with other departments to resolve complex issues
Follow up with customers to ensure their issues are resolvedKey Responsibilities:
Have the ability to work under pressure
Experience working in a similar role, preferably a call centre background
Clear written and verbal communication skills
Ability to multitask and manage time effectively