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Job Title:2 x Helpdesk Administrator

Pay Rate: £12.00 PAYE

Start date: ASAP

End date: End December but potentially to extend

Hours: 8.00am - 5.00pm

The Role

We have a temporary opportunity for an administrator to join our existing Helpdesk team, providing customer and administrative support to a key client.

Main Duties

Interact with the client Helpdesk systems and allocate job requests/tasks to the relevant team
Monitor all open job requests/tasks to ensure they are completed on time
Ensuring that the client Helpdesk systems are kept up to date with accurate information
Acting as the primary point of contact with customer enquiries
Providing generation administration support such as typing of letters, scanning and filing of documentsThis list is representative only and not exhaustive.

Required Skills

All relevant training will be provided, and the role requires the following skills:

Confident with the telephone
Positive approach and a can-do attitude
Competent user of Microsoft Office
Good Excel skills
Clear verbal & written communication skills
Maintain accurate records and customer files
Punctuality and effective time-management
People person with a proactive and positive attitude
Able to work as part of a team and as an individualPlease call on (phone number removed) or Apply

Resourcing Group is acting as an Employment Agency in relation to this vacancy