Login to Apply

Homeless Placement & Move-On Officer
Based in East London 
£22.76 per hour umbrella 
6 month contract 

Role Purpose 
To place homeless households into emergency and long term temporary accommodation. To arrange timely Move-On for households in temporary and HMO accommodation into settled private rented sector accommodation in order to discharge the Council’s rehousing duty.

Responsibilities 

First point of contact for any temporary accommodation enquiries and concerns.
Homeless households are advised of available tenancy support services including income maximisation, debt and rent arrears advice, Discretionary Housing Payments and Housing Benefit support.
Homeless households are interviewed to assess their suitability before placing into temporary or settled accommodation.
Homeless households are placed into interim accommodation pending decisions taking into account risk assessments and ensuring best use of stock.
Accompanied viewings are carried out and potential tenants are provided with information in respect of the property, local area & facilities, universal credit & housing benefit information, tenancy conditions and the role and responsibility of the resident and the landlord.
Vulnerable and home-bound residents are visited to sign up new tenancies
The appropriate Tenancy Agreement or Licence for the customer is prepared and signed

Requirements 
Experience of working in the public sector housing field or similar environment  Knowledge of homeless legislation and case law on security of tenure, relationship breakdown and domestic abuse; welfare benefits, including personal benefits and housing related benefits.  Knowledge of a range of available housing options and support services.  Experience of assessing and interviewing vulnerable people, extracting sensitive information and providing excellent customer care.

Closing Date :15/11/2024 17:00