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Apple Recruitment are recruiting for Human Resources/Organisational Development (HR/OD) Assistant on behalf of the Northern Ireland Ambulance Service (NIAS).

Job Purpose:

The post holder will be a key member of the Workforce Directorate and will contribute to the achievement of the overall Directorate’s performance objectives. The postholder will provide high-quality communication and administrative services to support the delivery of a proactive, responsive and professional HR service to internal and external stakeholders.

Job Description:

* To log details of all queries (via phone calls/emails) to the HR/OD Helpdesk in accordance with agreed procedure.

* To action all queries to the HR/OD within agreed Key Performance Indicators (KPI’s), responding to, signposting or escalating queries as appropriate and in accordance with agreed procedure.

* To communicate with all users of the HR/OD Helpdesk in a courteous and effective manner.

* To provide advice to Managers and staff on a range of routine HR&OD issues in accordance with HR&OD policy, procedure and protocol.

* To deliver all functional administrative processes in a timely, accurate and consistent manner within agreed KPI’s and in accordance with HR&OD policy, procedure and protocol and relevant legislation.

* To prepare and issue template correspondence to a high quality standard.

* To create, maintain and update electronic/manual workforce files, ensuring the safe storage, retrieval and disposal of information in accordance with agreed procedure.

* To organise HR&OD-related hearings/meetings, including preparing associated paperwork/correspondence to a high quality standard.

* To undertake timely and accurate data input and processing activity on the Human Resources, Payroll, Travel & Subsistence (HRPTS) System and other relevant HR&OD information systems.

* To provide administrative support to HR&OD meetings/committees as required, including taking minutes.

* To assist in the collation and presentation of HR&OD data as required.

* To ensure that adequate levels of stationery supplies are maintained in accordance with the needs of the function/Department and order replacement stock as necessary.

If you wish to apply or would like more information, please email your CV in Microsoft word format to Daniel Finlay by clicking on the link below by Friday 27th September 2024. You must also include a bullet pointed synopsis at the top of your CV demonstrating how exactly you meet the Essential Criteria below:

Essential Criteria:

1a). Have 5 GCSE’s (Grade A-C) to include English Language or equivalent qualification plus 1 year’s administrative / customer service experience at Band 2 or equivalent;

OR

1b). NVQ level 2 in Administration / Customer Service plus GCSE Grade A-C English Language or equivalent qualification plus 1 year’s administrative / customer service experience at Band 2 or equivalent;

OR

1c). GCSE Grade A-C or equivalent qualification plus 2 years’ administrative/customer service experience at Band 2 or equivalent.

2). 6 months’ experience in the use of Microsoft Office, including Microsoft Word, Excel, Powerpoint & Outlook.

3). Demonstrate excellent communication and interpersonal skills in order to establish positive working relationships with internal and external stakeholders.

4). Demonstrate excellent organisational skills, with the ability to work to tight timescales within limited resources.

5). Demonstrate experience of maintaining digital information systems.

6). Demonstrate ability to work on own initiative and as a member of a team.

7). Demonstrate knowledge of the role of a Human Resources function.

Further Details:

* Hourly Rate: £11.67

* Hours: Mon-Fri 9am-5pm

* Duration: 6 months

* Location: Belfast, BT8 area

If you wish to apply or would like more information, please email your CV in Microsoft word format to Daniel Finlay by clicking on the link below by Friday 27th September 2024.

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Please note only applicants that match this criteria can be considered for the role.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer