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Job Title: Sales Support Coordinator
The Role:
Our client are a leading hydraulic solutions company, providing a range of services and products to industries such as manufacturing, construction, and engineering. Our client’s commitment to customer service and high-quality solutions has helped us build strong, lasting relationships with clients. Due to ongoing growth, we are looking for a dedicated Sales Support person to join our dynamic team.
As an Sales Support representative, you will play a key role in supporting both internal teams and customers. You will handle a variety of responsibilities, from answering customer inquiries and providing technical support to assembling components and working with suppliers. Occasional travel to client sites may be required.
Key Responsibilities:
* Handle customer calls and emails, providing technical support and quotations.
* Assist trade counter customers, offering solutions and product advice.
* Develop strong relationships with new and existing customers.
* Process customer orders received via phone and email, ensuring smooth transactions.
* Coordinate with suppliers to confirm orders and handle inquiries.
* Joint customer visits when required.
Skills and Experience:
* Previous experience working with hydraulic sector is highly advantageous.
* Strong communication skills with the ability to build and maintain relationships with customers.
* Ability to manage multiple tasks and provide timely solutions to customer inquiries.
* Problem-solving skills to handle customer product issues and provide guidance.
What We Offer:
* Competitive salary package.
* Training and development opportunities.
* A supportive, team-oriented work environment.
* Opportunities for growth within a thriving hydraulic company.
If you are a motivated individual with a background in hydraulic systems or customer service, and you're ready to contribute to a dynamic team, apply now