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Care Manager Job Overview:

The Registered Care Manager will provide clinical leadership, governance and management in domiciliary care setting. They will ensure the delivery of high-quality holistic care, maintain high levels of occupancy and compliance with CQC and other regulatory requirements.

Care Manager Key Responsibilities:

* Care Manager should implement quality assurance initiatives and maintain satisfactory standards with social care regulators and local authorities.

* Manging and promoting new business to grow and enhance the business through – SCC, ECC and the private sector.

* Attend Suffolk County Council (SCC) contract Meetings.

* Overseeing consistency with Carers Hours / staffing levels.

* Audit system results regarding care plans, risk assessments, medications etc. and maintain new paperwork completed in a timely manner.

* Provide improvement, independence, and choice for service users, making sure they are treated with dignity at all times.

* Develop a culture of continuous quality improvement using the framework of clinical governance.

* Ensure all staff are annually appraised and that required standards of performance are being achieved.

* Manage under-performance through objective setting and regular reviews, and that regular supervisions occur in line with company policy.

* Understand the legal requirements of the Care Quality Commission (CQC) and the Regulations and other legislations and ensure the company complies with Essential Standards of Quality and Safety.

* Have a full understanding of all the company’s policies and procedures and ensure that all these policies are always followed.

Care Manager Key Requirements:

* Must have an NVQ Level 5 Diploma in Leadership for Health & Social Care or equivalent, or is working towards it.

* Care Manager must have experience setting up a new branch. Eg for funding and other key elements of generating business.

* Care Manager should have strong leadership skills; ability to delegate tasks and manage a team while also being involved.

* Excellent communication, documentation and interpersonal skills.

* Ability to allocate resources effectively and have good financial management to ensure cost-effective of domiciliary care services.

* Good knowledge of regulatory frameworks and compliance standards applying to adult social care.

* Care Manager should have ability to manage and motivate staff effectively.

* Care Manager should have strong problem-solving and decision-making abilities with challenges that may arise in the delivery of domiciliary care services while remaining calm.

* Care Manager should have good time-management skills and organisational skills to meet the needs of clients and maintain smooth operations of the company.

* Care Manager should have good knowledge of person-centred care and experience of implementing this.

* Care Manager should provide ongoing training and support for care staff and be up-to-date with industry developments.

* Care Manager should have a caring and compassionate attitude towards service users and their families.

Benefits of working with us:

Free DBS cost
Excellent technology to support seamless, cost-effective and time-efficient working environment.
26 days paid annual leave.
Paid mileage
A supportive team that embraces diversity and inclusivity.

What we want from a Care Manager Applicant:

1)Previous experience in a manager role within the healthcare industry.
2) Knowledge of health and social care practices and regulations.
3) Strong organisational and time-management skills.
4) Excellent communicator, an active listener and good documentation.
5) Empathetic, dedicated and compassionate for customer and their families.
6) Proficiency in using computer software for scheduling and record-keeping.
7) Strong ability to learn, resilient and adaptable to new challenges