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Job Title: Quality and Warranty Analyst

Location: Basildon, Essex / Hybrid

Rate: £35.65ph via an Umbrella Company (Inside IR35) - Potentially Negotiable

Employment Type: Contract (initially to 31.12.25 - Intention to extend)

Hours: Standard 37.5 Hours Per Week

* Team of 11 dynamic, motivated engineers striving for the best quality possible

* Working with dealers to fix vehicles correctly first time

* Commodity based engineers – cell/array, BEC/BECM, BCCM charge cord, Motor controller etc

* Vehicle based engineers

* Field investigation engineers

* Warranty spend and supplier chargeback

* Working to identify and contain HV powertrain issues in Europe

* Work closely with the US teams

* Technologies - mHEV, FHEV, PHEV, and BEV

* Responsible for European targets for Repair Rate – R/1000, Cost Per Unit (cost per vehicles sold by how much spend on repairs), CPU, yearly Warranty Spend and Supplier Chargeback

* Using connected vehicle modem data to identify issues faster

* Preparing service teams for new vehicle launches and then dedicating time with new launches to identify issues as fast and possible and contain – Early Warning Process

* Driving down cost per repairs and yearly warranty spend and ensuring suppliers “pay up

Role

* To be a key member of the European High Voltage Propulsion Quality Team

* Tracking Eu powertrain quality status overall vs targets and across individual commodities

* Using our client’s automotive OEM systems (GCQIS, GTAC, QLIK etc) to identify trends

* Working with VO plants to track claims through ECB system

* Working with US teams on common reporting metrics and monthly senior review presentations

* Presenting weekly to EPE chief engineer the status of warranty and main issues

Key Experience/Skills

* Previous quality organisation experience

* Experience of the Automotive OEM client’s systems – ECB, PTS, GTAC, GCQIS, QLIK, BSAQ

* Previous experience of quality reporting & working with VO plants on claim binning

* Experience of automotive OEM client’s systems to plot out quality data, both R/1000 and CPU.Identifying trends and being able to interpret the data and engage with the team to contain issues and track these containments in the automotive OEM systems.

* Advanced excel use & data processing experience

* Ability to work within a diverse team is critical

Additional skills preferred:

* Six Sigma, Knowledge of high voltage systems.

* Experience reporting out at all levels within automotive OEM.

Additional Information:

** THIS POSITION IS CONFIRMED INSIDE IR35