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Scania GB

Product Experience Specialist   

South Central Region:  Working across our branches in Heathrow, Banbury, Abingdon, Swindon, Southampton and Fareham. 

Working Hours:  40 hours per week, typically Monday to Friday

From £35,000 plus car, annual bonus and an excellent benefits package, including :

•    Enhanced family and parental policies
•    Access to a fantastic loan car scheme 
•    25 days annual leave plus bank holidays 
•    Competitive pension scheme
•    4 x basic salary life assurance 
•    Retail savings and corporate discounts

Supporting our Sales Team, you will have prime responsibility for providing a first-class new vehicle handover and demonstration experience for our customers.

In this role you will: 

•    Work in conjunction with the Sales Team to ensure all new vehicles are quality checked before customer hand over.
•    Support our customers and Sales Team with product knowledge and understanding of alternative fuels, electrification products and the drive to sustainability.
•    Interpret telematics and provide driver training for our customers.
•    Manage the region’s demonstrator vehicles, gathering customer feedback, insights and analysing performance data.
•    On occasion, deliver a new truck direct to a customer.

You are: 
•    Customer focussed – passionate about delivering a premium service to every customer, deliberately caring about the small detail. 
•    Keen to learn – as a business we love investing in our people. We will support you to build your product and business knowledge.
•    Highly organised - with great attention to detail, initiative, and self-motivation.
•    A confident communicator - engaging with customers and colleagues in person, in writing, and over the telephone.
•    IT proficient - experienced in the use of IT systems, including the standard MS Office suite.
•    A team player – integral to a small, dedicated team, able to prioritise, change pace and play your part in future sales for the region.

Closing Date: 20/01/2025

Next steps:

1.    If you have the right experience and this role appeals to you, apply today.
2.    A member of the Scania Recruitment team will contact you.
3.    If you are successful at that stage, you will be invited to have a conversation with the hiring manager. 

We understand that every candidate is unique, and we strive to accommodate your needs. If you require any adjustments during the application process, please reach out to our Recruitment Team at (url removed), we’ll be happy to discuss these with you