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Rents Administrator

Permanent

Chesterfield, Derbyshire

£24,238 per annum increasing with increments to £27,617 per annum

Sellick Partnership are assisting a Housing association with the recruitment of a Rents Administrator to join their Admin support team based within the Chesterfield area

Daily duties of the Rents Administrator consist of:

To be responsible for providing a professional, telephone-based income collection service for customers who are in arrears
Administrate the process of rent collection in line with the clients' policies and procedures ensuring all enforcement is proportionate, reasonable, accurate and timely
Conduct desk top assessments to understand arrears risk, support needs, impacting vulnerabilities and contact customers to promote arrears prevention and early intervention for both existing and new tenancies
Adhere to all pre-court protocols including regular customer contact, offering, and signposting to support and advice, the completion of Equality Impact Assessments and making recommendations for Court applications
Issue and assist in the completion of income and expenditure forms where this may provide help customers improve their financial managementThe successful Rent Administrator will possess:

General admin experience
Experience of working in a housing, debt, credit control or data management
Knowledge of the housing sector (preferred)If you believe you are well suited to the role of the Rent Administrator please apply now, for more information then please contact Josh Meek at Sellick Partnership Derby

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website