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Housing Services Administrator

· £25,000 per annum pro rata (This role will be paid as a salaried role)

· 12-month Fixed Term Contract

· 36 hours per week

Are you organised, detail-oriented, and passionate about creating a safe and supportive living environment? We’re on the hunt for a Housing Services Administrator to help us deliver housing management services at Atlas Lodge.

Key responsibilities:

· Welcoming and communicating with residents, scheduling meetings, managing post, and keeping the office running smoothly.

· Handling financial records, assisting with debt management, and ensuring everything stays on track.

· Supporting health & safety by conducting inspections, addressing risks, and keeping the place hazard-free.

· Helping to carry out compliance audits and checks and making sure all our properties meet regulations.

· Supporting to tackle complaints, resolving issues, and keeping communication flowing with contractors and residents.

· Coordinating void property inspections and repairs to ensure quick turnarounds for new residents.

You’re someone who:

· Loves working with people and can adapt to different communication styles.

· Is confident, proactive, and has excellent problem-solving skills.

· Thrives in an organised environment, managing workloads and deadlines like a pro.

· Works well independently and as part of a team.

· Has some admin or support experience (or is eager to learn!) and enjoys delivering great customer service.

What We’re Offering:

· Full training and support to set you up for success.

· A chance to contribute to a high-quality housing service that makes a difference for residents.

· Opportunities to grow, including stepping up to deputise for your manager when needed