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Planning Team Leader

Location: West Midlands

Salary: £25-27 per hour

Duration: 5 months

Greenacre are pleased to be supporting a social housing organisation, based in the West Midlands with their recruitment of a Planning Team Leader who is responsible for the management, supervision, and co-ordination of business, technical and administrative processes and in organising key aspects of the repairs function.

What will you do in the role?

* Manage a team of 7response & repairs officers to co-ordinate repairs

* Lead the accurate and timely maintenance of repairs data, so that all jobs are tracked, and follow-up work is appropriately actioned

* Support the right-first-time approach, by allocating jobs with the right staff/operative and/or contractor resource to reduce the need for repeat visits

* Uphold the standards for ensuring repairs are completed to meet service standards, appointment times and completion deadlines

* Take oversight of the management of the day-to-day functions of the back office and scheduling software systems, ensuring that systems are operating at the optimum

Who would excel in this role?

* Experience of leading a repairs scheduling team

* Data and systems driven, with experience of using data to improve services and enhance dashboards

* A good team manager, with experience of recruiting, training & mentoring

To discuss this role in more depth, please phone Kelly Power on (phone number removed).

This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business