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Operations Excellence Manager

Aylesbury

Package: Dependent on skills and experience - up to c£45,000 + benefits

Are you a passionate and results-driven operations professional looking to make a significant impact? As Operations Excellence Manager with this award-winning, creative and fast-growing business, you’ll drive positive change across its warehouse fulfilment operations, as well as playing a key role in ensuring a seamless onboarding experience for new clients.

Key Responsibilities:

Process Improvement: Collaborate with stakeholders to develop, implement, and optimize processes that align with business objectives and drive exceptional customer experiences.

Operational Efficiency: Define, measure, and continuously improve standard operating procedures to enhance efficiency and performance.

Technology Adoption: Leverage technology solutions to streamline operations and drive innovation.

Customer Onboarding: Manage and support the onboarding process for new clients, ensuring a smooth transition.

Peak Performance: Provide operational support during peak periods and manage key projects.

Health & Safety: Champion a culture of safety excellence and ensure compliance with all regulations.

Financial Management: Develop operational forecasts, adhere to budgetary requirements, and implement cost-saving initiatives.

Accreditation Support: Ensure compliance with accreditation criteria and implement necessary policies and procedures.

Candidate Requirements:

* Experience in a fast-paced, high-growth environment with a proven ability to manage competing priorities.

* Ideally - knowledge of warehouse / logistics / fulfilment processes

* Demonstrated experience in process improvement and technology implementation.

* Ideally – previous experience / knowledge of Warehouse Management Systems (WMS)

* Strong organizational, planning, and multitasking skills.

* Analytical mindset and problem-solving abilities to identify and resolve issues effectively.

* Customer-focused approach with a passion for delivering exceptional service.

* Collaborative working style, able to work cross-functionally across the business

* Ability to thrive in a dynamic and demanding environment.

* Intermediate proficiency in Microsoft Office apps, particularly in Excel.

This position will offer a good deal of scope to the successful candidate, with the opportunity to shape and develop the role within an ambitious, forward-thinking and exciting organisation.

MVP Recruitment Solutions has been placing Supply Chain, Logistics and Distribution professionals for 40 years. For more information on what we do, or to view our current portfolio of vacancies, please visit our website.

MVP Recruitment Solutions acts as an employment agency for permanent recruitment. By applying for this position, your details will be submitted to MVP Recruitment Solutions and you accept our Privacy Policy, which can be found on our website.

We are proud to be an Equal Opportunities Employer