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Waiting List Coordinator

Location: York

Job Type: Temporary

Duration of booking: This could be a temporary rolling monthly requirement which could be temporary ongoing

Start date: As soon as possible

Sector: Healthcare

Base: Hospital

This will be based on our client’s site

Band: 3 or 4 depending on skill and experience

Pay Rates:

£12.82 to £13.50 paye inclusive depending on depending on skill and experience

Working days and hours: Monday to Friday 9am to 5pm

Job Summary

* Booking patients into theatre lists

* Calling patients and matching them up to the criteria of the list

* Collaborating with a multi-disciplinary team of Consultants, Nurses and Healthcare Assistants

* Booking, amending and confirming patient appointments to prevent minimal Did Not Attends (DNA’s) and maximising clinic capacity ensuring there are no bottlenecks.

* Preparing Clinic packs and managing paperwork on behalf of clinical colleagues

* Clinic coordination and escalation management

* General hospital administration duties

* Dealing with incoming patient calls and emails

* The successful candidate must provide excellent customer

* The candidate must have strong communication skills, written and verbal

* Solid IT Skills is required for the role

* Duties will include communication with patients and guests

* Dealing with incoming queries

* To be successful in the role the candidate must be organised and proactive