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Credit Controller - Permanent - Reading, Berkshire - Up to £26,000 - Hybrid
FryerMiles are delighted to be partnering with one of the UK's leading independent businesses based in Reading to assist with their recruitment of a Credit Controller on a permanent basis.
Key responsibilities
Working to specific debt reduction targets.
Responsibility for invoice submission checks and processes.
Resolving any queries regarding pricing or contractual issues for example: Customer contracts, Customer Services team, Commercial contracting team.
Assisting the cash allocation team when payment/remittance details are needed.
Supporting and advising the Customer Service team when queries arise.
Producing accurate write off schedules monthly.
Communicating with customers at all levels in order to identify reason for non-payment and to maintain effective working relationships.
Assisting with billing issues to ensure timely correction of errors and submission of invoices.
Desired skills
Credit control experience is desirable, but not essential.
Administrative experience.
Experience of a fast-paced, customer-oriented environment where quality standards are important and volume high.
SAP experience desirable.
GCSE (or equivalent) in Maths and English
Attention to detail and accuracy are essential.
Ability to solve problems independently and use own initiative.
Experience of an IT-led customer contact system.
Ability to develop and maintain good working relationships with sites and other support functions, drawing upon their expertise as required.
Intermediate to advanced understanding and knowledge Excel - specifically the ability to manipulate large volumes of data.
Courteous, friendly and committed to providing excellent customer service.
Benefits
Employer and employee contributory pension with flexible retirement options
Private medical insurance
Life assurance
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Credit Controller - Permanent - Reading, Berkshire - Up to £26,000 - Hybrid