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About the Company

This company is a fast-growing ingredient business that is seeking a dedicated Sales Support professional to join their team. Located in Southeast England, this role offers a collaborative environment, career growth potential, and excellent benefits. This company has had exceptional recent growth and are looking for a charismatic individual to join there hard-working team!

Role Overview

The Sales Support role supports National Account Manager(NAMs) and the Business Development Manager by providing top-tier service for a wide range of clients. This position is ideal for someone with a background in sales administration and customer service, who thrives in a structured, team-oriented environment.

Key Responsibilities

Provide comprehensive support to CDMs, supporting with client communication, invoicing, and resolving issues.
Oversee sample requests, managing the process for new and potential client inquiries
Engage potential new clients to support business growth.
Manage day-to-day customer service activities, including phone and email support, for an extensive telephone customer base.
Upsell products to existing and new customers 

Ideal Candidate

Experience in sales administration, including proficiency in Excel.
Excellent communication skills
Familiarity with stock management and customer-facing roles.
Background in FMCG is a plus, though not essential.
Friendly, open-minded, and empathetic personality to support a strong team culture. 

What’s Offered

25 days of annual leave
Career development in a thriving business
5 days a week in-office
Staff canteen
Comprehensive welfare and mental health support