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Our client is a small family owned and managed company who carry out a wide range of mechanical and technical services to both domestic and commercial clients in the South West. They are looking for an experienced HVAC / Gas Service Manager with demonstrable leadership skills to lead a professional team of engineers. Their focus is to provide a quality service to their customers at all times.
This is a fantastic long-term opportunity for an experienced HVAC / Gas Service Manager to join a small friendly team who wants to make a difference and carve out a successful career for themselves. This is a highly responsible and rewarding role where you will have a real impact in the future growth and success of the business.
Responsibilities - HVAC / Gas Service Manager
* To manage the daily delivery of service and breakdown operations for the company
* To run a small experienced team of engineers who carry out emergency, urgent, routine, planned and cyclical jobs for domestic and commercial clients
* Deliver an effective service whilst managing expenditure
* P&L responsibility for all service and breakdown operations. In addition, ensuring all incoming applications for payment are check and signed off in a timely manner
* Maintaining and growing client relationships to ensure contract extensions, remedial works and installations. Including to represent the Company at site meetings
* Carrying out technical inspection and spot checks
* Reporting on department performance
* Implementing company policy and procedures
* Participation in the out of hours management rota
* Provide regular updates on progress and performance of service
* Drive efficiencies and productivity of engineers whilst focusing on profit margin opportunities
* Responsible for any RAMS, PPE, Toolbox Talks and audits required for the team
Skills & Experience - HVAC / Gas Service Manager
* Recent (but not necessarily current) Gas Safe ACS Qualifications
* Relevant HVAC technical background (bias towards plumbing and heating)
* Excellent knowledge of gas repairs and servicing in both domestic and commercial environments which includes any relevant regulations, legislation and best practice
* Service contract and remedial quotations and management
* Experience of implementing and delivering operational procedures, including PPM schedules
* Proven client facing / customer service experience
* Leadership skills
* Comprehensive IT and systems knowledge
* Full driving licence
* Clear DBS
* CSCS
Benefits - HVAC / Gas Service Manager
* Company Pension
* Company Phone & Laptop
* Company Vehicle Allowance
* Death In Service Insurance
* 32 Days Paid Holiday (including statutory holidays)
Hours: Monday – Friday 8.00am to 5.00pm