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We are working with a recognised leader in the Fenestration industry, specializing in high-quality, innovative, and sustainable windows and doors for both residential and commercial applications. Their commitment to precision engineering, superior craftsmanship, and customer satisfaction has solidified their reputation as a trusted brand within the market. We are seeking an experienced and driven Operations Manager to join their leadership team.

Role Overview

The Operations Manager will lead and oversee daily operations to ensure smooth, efficient, and high-quality production processes. This role involves strategic planning, managing manufacturing schedules, optimizing resources, and ensuring compliance with industry standards, including safety and regulatory requirements. The ideal candidate will bring expertise in manufacturing, continuous improvement, and team leadership, along with experience within the fenestration industry or a similar manufacturing environment.

Key Responsibilities

* Production Oversight: Manage daily production activities to meet quality, delivery, and cost targets. Oversee the end-to-end manufacturing process, from raw material acquisition through to product delivery.

* Process Optimization: Identify opportunities to improve efficiency, productivity, and quality through process improvements, equipment upgrades, and lean manufacturing practices.

* Quality Control: Work closely with the quality assurance team to ensure products meet industry standards and company specifications. Implement and monitor quality controls to reduce defects and increase customer satisfaction.

* Resource Management: Allocate and manage resources, including materials, labour, and equipment, to meet production schedules and demand fluctuations.

* Team Leadership: Lead, mentor, and develop a team of production supervisors and staff. Foster a positive, safety-conscious, and high-performance culture.

* Budget and Cost Control: Develop and manage the production budget, focusing on reducing costs without compromising quality or safety.

* Health & Safety Compliance: Ensure all operations comply with industry safety standards and regulations. Promote a safe working environment through training and adherence to safety protocols.

* Inventory & Supply Chain Coordination: Collaborate with purchasing, inventory, and logistics teams to ensure timely delivery of raw materials and finished products.

* Customer Focus: Collaborate with sales, customer service, and installation teams to address any product or service concerns, ensuring exceptional customer satisfaction.

* Reporting & Analysis: Prepare regular reports on key performance indicators (KPIs), production metrics, and financial performance for senior management review.

Required Qualifications

* 5+ years of experience in manufacturing operations, with at least 3 years in a managerial role within the fenestration, building materials, or related industry.

* Strong knowledge of fenestration products, manufacturing processes, and industry standards.

* Demonstrated experience with lean manufacturing, Six Sigma, or other process improvement methodologies.

* Proven leadership and team-building skills, with the ability to motivate and inspire a diverse team.

* Excellent problem-solving skills, with a results-driven approach.

Benefits

* Competitive salary and performance-based incentives.

* Opportunities for professional development and advancement within a growing organisation.

* Supportive work environment with a focus on innovation and excellence