Product Support Specialist

Southampton, Hampshire
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CK Group are recruiting for a Product Support (Lab Support Coordinator), to join a diagnostics company, working in the regions of Hampshire & Dorset, on a contract basis for 12 months.

Salary:

Per Day: £200 - £230 PAYE or £265 - £305 Umbrella (Inside IR35).

Product Support (Lab Support Coordinator) Role:

Onsite handling of customer issues and enquiries liaising with other Business areas to provide support.
Identification and troubleshooting of issues on site.
Conducting installations, commissioning and go-live support.
Conducting and design of internal and external training. 
Your Background:

Degree educated (relevant biomedical discipline).
Previous experience of working in a hospital / research laboratory (strongly desired).
Proven track record of troubleshooting experience (desired).
Understanding of the Diagnostics industry and familiar with hardware used in pathology particularly biochemistry/blood sciences.
Knowledge of Customer Relationship Management (CRM) and web delivery tools (advantageous).
Full UK/EU (or equivalent) driving licence.
Passport (required for overseas training).
Company:

Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communities within the UK.

Location:

This role is field based covering Hampshire and Dorset areas.

Apply:

It is essential that applicants hold entitlement to work in the UK. Please quote reference (Apply online only) in all correspondence. 

Please note: 

This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.

If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (cka-group) and follow us to see our latest jobs and company news

Job Info
CV-Library logo
Job Title:
Product Support Specialist
Company:
CV-Library
Location:
Southampton, Hampshire
Salary:
£200 - £230 Per day
Posted:
Mar 27th 2025
Closes:
Apr 27th 2025
Sector:
Medical, Pharmaceutical & Scientific
Contract:
Contract
Hours:
Full Time
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