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The EMEA Technical Director role provides leadership and support for the engineering and technical elements of the EFM Operational Excellence platform. Ability to act as an AE (Authorising Engineer) for one of the key Technical pillars is desirable.
The ideal candidate is a strong engineering leader, able to influence technical FM delivery and lead key engineering initiatives such as incident response, root cause analysis, technical business cases and deep dive into specifical technical workstreams.
A technical SME with deep experience in areas such as (but not limited to) reliability engineering, HV/LV, BMS, Pressure, Confined space, Mechanical, HVAC, maintenance services and engineering toolkits.

Responsibilities:

Primary point of contact for operational support to accounts who require technical engineering input and advice, with alignment to specific global sectors.
Governance and support for 'in-country' compliance rules and regulations.
Lead on the EMEA role out of initiatives from the Engineering &Technical Excellence global programme.
Liaison with country leadership to support local talent initiatives / apprenticeship schemes / training
Identification and ownership of cluster technical champions which will form part of the EMEA Technical community
Coordination of technical input for new account transitions
Technical SME for contract renewals and service expansions
Technical Appointments for EMEA including ownership of processes for Technical Compliance
CBRE Product supporter including EMEA Quantum/DCS Shield Programme Ownership & Support
Carry out site technical reviews including peer reviews, due diligence and mobilisation as required.
Support with all engineering and technical talent including apprenticeship and technical training programmes.
Ensuring technical competence of the EMEA technical workforce, with tools, training, audits, hiring in conjunction with account and country teams.

Required Leadership Qualities:

Value Oriented

Ability to lead and work with our RISE values.

Decision Quality

Makes excellent commercial decisions based upon wisdom, experience judgement and critical analysis.
Regularly sought out by others for advice and solutions.

Managing Positive Outcomes

Steps up to conflicts, seeing them as opportunities.
Utilises an influential leadership style to maximise win-win outcomes for account teams

Motivating & Empowering Others

Maintains and communicates a positive, yet realistic outlook, despite organisational challenges, to sustain high morale and entrepreneurial spirit throughout all levels of the organisation.

Effective Communication

Ability to lead others, influence and be a Trusted Advisor for the function.
Is confident and articulate in Global strategic conversations and interactions.
Interrelates easily yet and with influence with individuals at all levels of the business spectrum.
Ability to write reports, manuals, speeches, and articles incorporating a distinctive style that embraces the Operational and Technical Excellence principles.
Makes effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.
Motivates and negotiates effectively with key employees, global and regional senior leadership, and client groups to achieve desired outcome.

Leadership and Stakeholder management

Act as Trusted Advisor for Engineering and Technical matters for a region in EMEA and Sector
Take ownership of specific Technical Excellence products and services and roll out across the EMEA region
Take a lead on EMEA Engineering initiatives and deliver through the organisation
Leverage the EMEA functional support areas and subject matter experts, including Health & Safety, Country Operational Leaders, Strategic Sourcing, and Energy Services to drive Technical Excellence best practices and processes across the accounts.
Supports global & regional leadership and account teams to monitor and modify the technical excellence deliverables dependent on end user business needs.
Monitor technical compliance across pre-designated geographic cluster predefined compliance registers. Take corrective action with regional, local and account leadership when results fall below established targets.
Lead the development and roll out of appropriate operating procedures and technical rules in country clusters that are yet to have these in place.
Align closely with other Technical Operations Directors to share ways of working and best practice.
Promote an entrepreneurial spirit amongst the technical community team to drive forward thinking culture
Identify & nurture technical talent

Qualifications & Experience:

Degree qualified engineer or equivalent, preferably Chartered Engineer in a recognised body, or via apprentice/technician route with demonstrable operational experience.
Extensive experience within the Facilities Management Industry with experience that covers operational delivery of engineering services and hard services maintenance.
New business solutioning, and supply partner engagement and influence.
Several years' experience of senior technical roles: Authorised Eng, HV AP Electrical 11 KV /LV, with an understanding of Building Management Systems; Fire Alarm Systems, Pressure systems, confined space, and General Building Services or transferable skills to lead technical and engineering programmes.
Experience of working within Data Centre and or Critical Environments.
Experience of setting up, operating, and optimising a technical service /engineering delivery model.
Enthusiastic and confident professional with diligence in safe working methods both for CBRE staff and building occupiers.
Highly customer focused, with exceptional Customer Relationship Management experience
Good communication, people, and presentation skills essential
Willingness to travel within the EMEA region as required