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Customer Renewals Associate

Competitive + Bonus + Benefits

Manchester, UK

Permanent full time

We're Hiring: Customer Renewals Associate – Manchester (On-site)

Looking to kick-start or grow your career in customer renewals, retention, and sales? Join IRIS Software Group as a Customer Renewals Associate and be part of a high-performing team!

We’re running an Assessment Centre on March 31st – apply now to secure your spot!

Join IRIS for an Exciting Assessment Centre Day!

Ready to launch your career with a leading software provider? IRIS helps businesses thrive with cutting-edge solutions for accounting, payroll, HR, and education management—and we want YOU to be part of our journey!

Date: March 31st
Time: 10:00 AM – 3:00 PM
Location: On-site at IRIS, Manchester

What to Expect:
Group Activities – Show off your teamwork and problem-solving skills
Presentations – Learn about IRIS, our culture, and exciting roles
Interviews – A chance to impress us with your personality and potential

About the Role:
Manage client communications to ensure exceptional customer service
Handle renewals and quotations, advising customers on the best options
Maximize revenue through upselling and retention strategies
Build strong customer relationships through telephone account management
Maintain product knowledge and track customer activities

What We’re Looking For:
Customer-facing experience (face-to-face or telephone)
Sales background (desirable but not essential)
Education or accountancy knowledge (advantageous)
Excellent communication, negotiation, and problem-solving skills
IT literate – experience with MS Outlook and MS Suite

What’s in It for You?
Competitive salary with quarterly commission & bonus scheme
26 days holiday allowance
Private medical healthcare & life assurance
Career development opportunities with a leading software company
Perks including Bike to Work & discount schemes

How to Apply:
Click apply to register your interest and secure your spot! Spaces are limited, so don’t wait!

We can’t wait to meet you – let’s grow together at IRIS