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Sales Support Administrator

Location: Chertsey, Surrey
Job Type: Full time
Contract Type: Permanent
Salary: £22,000 - £30,000 Basic (depending on experience)

Are you a positive, self-motivated and personable individual, driven by delivering a high-quality service to clients?

The Company

Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions.

With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands.
Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity.

The Role

As a Sales Support Administrator, you will be a pivotal part of the Commercial team, responsible for working with various departments to ensure a seamless sales process. Working closely with the Business Manager and Client Success teams, you will manage tasks like preparing quotes, liaising with vendors and suppliers, and managing processes related to specific client projects. Your role is crucial in delivering exceptional customer service and maintaining efficient operations.

Responsibilities:

Quote Management:

• Prepare and manage quotes for opportunities created by the Business Manager / Client Success teams by liaising and building relationships with suppliers and vendors and ensuring accuracy in the presentation of quotations.
• Vendor and Client Liaison:
• Liaise & collaborate with suppliers/vendors to maximise efficiencies in product sourcing, pricing, and lead times and ensure best value for the business.
• Project and Stock Management:
• Manage project stock levels, generate ad-hoc reports and handle stock catalogues and price list updates for specific clients.

General Administration:

• Support various administrative tasks like scheduling, and dealing with client queries related to refresh projects, new starters, and ongoing long term managed projects. This will involve an element of interaction with the client directly.

Requirements:

• Previous experience in a similar administrative role and the ability to provide outstanding client / customer service
• Any experience within the IT industry will be advantageous
• A collaborative and helpful nature and strong communication skills - excellent written and spoken English essential
• Solid experience of MS Office applications – Outlook / Word / Excel / Teams skills
• Good maths skills / the ability to work with numbers accurately
• Excellent attention to detail and strong organisational skills, with the ability to work to tight deadlines in a pressurised environment
• Highly personable with great team player skills – the ability to interact fairly and respectfully with internal and external teams
• A positive and proactive attitude with strong problem-solving skills and the willingness to be flexible and responsive to all work and project requests in an agile environment

This is a Monday to Friday role 9:00am – 5:00pm based at Krome’s HQ in Chertsey (Surrey). Once probation has been successfully completed, there will be the opportunity to work 3 days per week in the office and 2 days flexible working (depending on the role and client/business needs).

The Package:

£22,000 - £30,000 Basic (depending on experience)

Benefits:

• 4% Employer Pension Contribution
• Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service)
• Employee Assistance Programme
• Private Medical Insurance (applicable after 5 years’ service)
• Learning and Development Programme, aimed to support Career Progression
• Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards)
• Long Service Recognition Awards for 5, 10, 15 years+
• Complimentary Breakfast Available (8am – 9am Mon to Fri)
• Complimentary Tea/Coffee and Fresh Fruit Available All-day
• Fully Stocked Beer/Wine Fridge for Friday After Work Drinks
• Discounted Corporate Gym Membership
• Cycle to Work Scheme
• Shower Facilities
• Free Private Car Park
• Staff Break Out Room with Pool Table
• Modern, Open Plan, Office Environment
• Quarterly Company-Funded Social Events
• Company-Funded (Voluntary) Participation in our Charity Events
• Electric Vehicle Charging Points are available at our Chertsey Head Office

Inclusion & Diversity

Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status.

Krome Technologies is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Krome Technologies protects personal information online, please see the Krome Technologies Privacy Policy

You may also have experience in the following: IT sales support, Sales Processor, Sale Admin, Sales support, administrator, admin, administration, office assistant, administration assistant, office support, Customer Service, Customer Support etc

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