Service & Support Advisor

Southampton, Hampshire
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Are you looking for your first or second job or even career development? Do you have an interest in problem solving and have a technical mind? We are looking for a customer-focused team player to work alongside engineers, customers and the internal teams. This role is essential in providing a key aftermarket contact point for customers, ensuring they receive trusted advice and efficient support.
Key Responsibilities:
* Handle customer enquiries professionally, providing expert advice on spare parts.
* Process quotations, orders, and acknowledgements efficiently.
* Ensure all customer requests are managed in a timely and professional manner.
* Maintain accurate aftermarket sales administration and records.
* Liaise with the logistics and shipping teams
What We’re Looking For:
* Ability to understand and process technical information.
* Strong attention to detail and accuracy in all tasks.
* A proactive, customer-first attitude with excellent communication skills.
* Ability to work effectively as part of a team.
* Keen to learn and develop
Our client offers a supportive and rewarding work environment with excellent benefits, including free parking, excellent company pension, employee discounts and 25 days holiday plus BH

Job Info
CV-Library logo
Job Title:
Service & Support Advisor
Company:
CV-Library
Location:
Southampton, Hampshire
Salary:
£25000 - £28000 Per annum
Posted:
Mar 26th 2025
Closes:
Apr 26th 2025
Sector:
Customer Services
Contract:
Permanent
Hours:
Full Time
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