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Customer Service Advisor 
 
Work schedule: Monday to Friday
Hours: 09:00 - 18:00 
Salary: £25,000.00
 
Main Duties Include: To work exclusively with the ShipArt team at all times in all aspects, including the following:

Taking inbound calls to the art team – liaising with galleries, agents, artists, buyers with regard to the collection and shipping of artworks. This will be via the telephone and a shared inbox system.
Data entry – booking collections, deliveries and shipments onto CODA (our shipping system)
Tracking shipment progress through our supplier network and updating CODA with latest delivery information and POD. Advising art team and clients of delays.
Learning to price and quote for packing, insurance and shipping.
Booking packing jobs in with our professional packing partner.
Arranging storage at our premises for art clients and booking in said storage.
Warehouse duties also required so prior experience within a logistics environment desirable.  Applicants must be organised and methodical with an excellent telephone and email manner.

Good keyboard skills and sound geographical knowledge are essential.

An interest in art specifically is helpful but not essential.

Full training on our shipping system will be given.

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