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Head of Estates (non-portfolio) – Surrey – c£54k + Benefits
We’re working with a highly ethical property group who manage a wide range of developments across the open market leasehold, social and retirement housing sectors on behalf of developers, housing associations and resident management companies UK wide (with a particularly strong presence in SE England).
Within their Retirement division, they now seek a Head of Estates as follows:
* Working office based in Surrey for the most part, except when visiting staff or clients on sites
* Overseeing a team of 8 Area Managers who themselves oversee a portfolio of Retirement sites across Surrey, Hampshire and Berkshire
* You will not have involvement in the day to day management of property, rather you will manage those managing sites to ensure SLA’s, Business Objectives and other associated markers/KPI’s are met, whilst also providing technical / financial guidance where necessary (i.e. advising on complex budgets or S20 works)
* 5 years minimum Leasehold (and ideally retirement) Property Management experience, ideally underpinned with TPI or related professional qualification
* Track record of staff / team management, engaging with clients and overseeing successful outcomes from escalated issues (resident, client or staff)
* Thorough understanding of Landlord & Tenant Act alongside all associated regulation governing leasehold property management
* Systems savvy with good all round experience/exposure to Microsoft Office (QUBE / FixFlo would be beneficial)
* Quality minded and customer focused approach
In addition to a starting basic salary around £50k, the successful Head of Estates will receive a car allowance around £4k, generous annual leave entitlement, pension and an outstanding commitment to welfare and work life balance.
If you are a successful Senior Property Manager looking to step into a Head of role and meet the above criteria, please apply now for immediate consideration and further info