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Job Title: Customer Service Executive

Location: Bromsgrove

Full time, Monday to Friday

Salary: Up to £25,000 per annum

HR Employment Bureau are currently recruiting for a Customer Service Executive to join a well-established company based in Bromsgrove. The role is full time, office based. You will be responsible for ensuring their customers have an outstanding experience!

Key Responsibilities:

* Ensuring clients information is recorded correctly and any updates are made.

* Ensuring that the CRM system and databases are up to date with correct information.

* Management of all telephone calls.

* Management of email inboxes, ensuring that clients are responded to promptly.

* Ensuring that update letters and email are sent out to customers on a regular basis.

* All office administration tasks.

* Co-ordinating appointments with our customers and clients.

Requirements:

* Previous experience within a customer focused role.

* IT literate.

* Able to work well under pressure and in a fast-paced environment.

* Professional approach