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Platform Resourcing are currently working with a leading financial services company who are looking to expand their finance team by taking on a Collections Executive, in their Newport Office. The company is highly successful and has seen consistent growth within the team as well as promotion, hence the position becoming available. They are a financial company, working Business to Business (B2B).

The successful candidate will need be highly organised, being able to prioritise their daily workload, ensuring all credit control activities are on time. This role would ideally suit a candidate from a credit controlling/ debt or arrears collection background, also that has experience of dealing with arrears, having a varied workday, mixing customer service and administration, being able to also build rapport with customers during conversations. This is a permanent position and the company is looking to interview as soon as possible.

Collections Executive Benefits:

* Salary of between £26,000 and £28,000 dependent on experience level + Annual bonus opportunity

* Usual hours are Monday to Friday 9am to 5pm but this can be totally flexible if needed

* Excellent company pension scheme/Private healthcare

* 25 days plus 8 bank holidays

* Free onsite, secure car parking

Collections Executive Duties and Responsibilities

* Credit management, chase outstanding debt via telephone and email

* Prepare weekly Credit Control reports

* Sales ledger - Issuing monthly statements

* Release of customer orders in a timely manner

* Timely and effective collection of all debts and customers payments

* Negotiating re-payment plans

* Maintaining contact with clients to ensure invoices are clear for payment

* Resolving queries both internally and externally around outstanding invoices

* Posting and allocating daily receipts to accounting systems

* Providing accounts information to internal departments

* Cash allocation and posting onto the system

* Dealing with all account queries

* Processing and collecting payments in conjunction with agreed payment terms.

* Dealing with Insured limits with the Groups credit insurers

* Maintain good customer relationships at all times

* Dealing closely with other business departments on a regular basis

Collections Executive Essential Experience/Qualifications

* Experience within a similar collections or credit control position at least 3 years

* Being confident to liaise with customers, chasing outstanding payments and arrears

* Experience of completing expenditure or affordability forms with customers

* Strong communication skills both written and verbal

* Experience of liaising other internal departments to resolve queries

* Strong data entry experience – efficient and accurate

* Computer literate – strong use of Microsoft Office Word, Outlook and Excel

* Ability to plan and organise own workload effectively

* Able to work as part of a team

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Platform Resourcing are advertising this vacancy and are acting as an employment agency