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Customer Support Assistant | Telford | Permanent |£25,500pa | Enhanced Benefits & Employee Wellbeing Package

The Company

An international Manufacturing company who supply into the Corporate, Hospitality and Wholesale markets. Working in a small yet diverse team of fellow Customer Support Assistants, you will also benefit from the leadership, guidance and mentorship of a highly experienced Supervisor and Manager. An employer of choice in the local area with excellent progression opportunities available.

What’s in it for you?

* 8:30-5pm Monday to Friday, 40 hours per week.

* 25 days holiday + bank holidays (pro rata)

* Hybrid role after successful probationary period (2 days WFH)

* Free on-site parking The Opportunity

* Predominantly supporting Field Sales Managers and UK Customers with administrative and Customer support.

* Acting as the first point of contact for incoming Customer enquiries from stakeholders.

* Taking responsibility of the coordination, communication and delivery of Customer contact in reference to their orders.

* Liaising with your colleagues in the wider operation, including but not limited to logistics.

The Candidate

You will be an experienced Customer Service professional who has a natural flair for organisation, attention to detail and relationship building. You will be proactive, enthusiastic and keen to learn. Ideally, you will have worked within a similar role within a Manufacturing environment, however this is not essential.

For further information please contact Lydia Johnson at Seymour John Ltd

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