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Helpdesk Support Technician

Offering £25,000 - £28,000 Basic Salary plus Great Benefits (Office Based)

Our client is an established giftware company based in Ripon, North Yorkshire. They are currently recruiting a Helpdesk Support Technician to provide technical support to mainly internal users.

Helpdesk Support Technician - Key Duties

* Provide 1st and 2nd line IT technical support to users.

* Administer and support the internal helpdesk system.

* Provide advice and support to other IT team and wider business.

* Be responsible for IT stock and equipment, its storage and disposal.

Helpdesk Support Technician – Candidate

* Experienced providing both 1st and 2nd line IT support to users, is ideal.

* Have excellent knowledge of Microsoft desktop system and applications.

* Knowledge of Active Directory, TCP/IP, Switching, Routing, Servers would be useful.

* Knowledge of IT hardware, peripherals and anti-virus.

* Have excellent written and oral communication.

* Able to organise, prioritise and manage workload effectively.

The Helpdesk Support Technician position is offering £25,000 - £28,000 basic salary plus great benefits! This is a full-time, permanent position, based on site at our client’s office in Ripon, North Yorkshire.

All successful candidates will be contacted within 5 days of application. Due to the volume of recent applications, if you do not receive a response within this time frame, please assume your application has been unsuccessful for the position of Helpdesk Support Technician.

This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency