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Sales Administrator

A private residential house builder have an immediate requirement for a Sales Administrator to join their Sales department based in Sale, Cheshire.

About the Sales Administrator role:

Supporting the Sales Manager by administering the customer care and sales information system and provide all other administration services for the sales department and staff.

Duties and responsibilities will include:

Provide secretarial assistance to Sales Manager producing letters, memos, reports, spreadsheets, filing; and general administration for the sales department
Record/input sales releases, reservations, cancellations, exchanges, hand-overs and legal completions onto the CRM, along with full customer details/choices and produce/post relevant letters and statements.
Produce and maintain plot files
Produce/amend standard forms for use on site and in the office to assist the sales team. Ensure that all documentation is up to date
Liaise with company solicitors regarding exchanges and completion and update the CRM and the Sales Manager accordingly
Take telephone enquiries from prospective customers regarding both forthcoming and existing sites, updating Contact Builder database for future use with mailshots
Input customer enquiries into the marketing system and produce mail shots as required
Liaise with Sales Consultants and ensure they receive relevant copies of letters, price lists, memo's, reports and standard forms as required
Update Company website with all changes and ensure all information is correct on a regular basis
Complete customer handover files and arrange for them to be taken to site pre legal completion
Take telephone calls from customers following legal completion and deal with enquiries regarding snagging in accordance with Company policy
Ensure meter readings are passed onto utility companies in accordance with Company policy.

Sales Administrator skills and experience required:

Previous experience in property Sales
Professional attitude and approach to work
Ability to plan, prioritise and organise own workload
Excellent communication skills, written and oral
Excellent administrative and IT skills (Excel, Word, Outlook)
Ability to work effectively in a team and independently
Ability to develop good working relationships
Ability to multi task and manage your time effectively to meet strict deadlines
Full driving licence

The company are offering a competitive basic salary and various additional company perks including:

Flexible working hours (39 hours per week, core hours 9-3pm)
1 day working from home (Monday - Wednesday)
25 days annual leave (including Christmas shutdown)
Pension scheme
Free parking
Mileage for site travel (or use of a company pool car)
Free breakfast and lunches provided on site (chef available Wednesday-Friday)

How to apply

If you are interested in Sales Administrator role and would like to apply, please contact Deena at Fawkes & Reece for a confidential chat, or apply via the link provided