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Summary
Doocey Group is a multi-disciplined, civil engineering and utility contract operating nationally, providing a range of utility and civil engineering services as well as single services. Established for more than 40 years, we are framework partners with several major utilities, including South Staffordshire Water, which is driven by a commitment to maintaining and developing solid client relationships as we continue to diversify and reinforce our reputation by having quality members of staff, who receive an on-going investment into training, to ensure we deliver, quality you can build on.

Our Plant Hire Company controls fleet and plant requirements for the whole group. It is a fast paced and at times pressurised office environment. We require an admin assistant with a finance background, but this is not a dedicated finance role

The Administration assistant is required to complete the high volume of transactional data relating to the plant department, sales and purchase ledger transactions.

Reports to Emma Hunt – Head of ICT and Operation Support

Duties and Responsibilities

* Creating and managing documents, spreadsheets and presentations

* Produce management reports as required

* Raising weekly sales invoices using our bespoke software. Emailing invoices/supporting documents to customers

* First-stage invoice authorisation approval

* Dealing with PCN/parking violations

* Report monthly supplier spend to Directors

* Review/ produce vehicle tracker reports as required

* Assisting with supplier damage estimates and informing customers of potential charges

* Discuss invoice disputes with customers and negotiate settlement in consultation with the Plant Manager

* Ensure incoming telephone calls are answered and dealt with promptly

* Ensure effective communication between workshop, hire desk and sales team.

* Comply with all company policies and procedures

* Filing and archiving

* Photocopying/scanning and filing

* Schedule meetings for the plant team and directors

Skills required and experience

* Strong data entry skills

* Problem-solving

* Ability to thrive under pressure

* Confident with Microsoft Office- Excel, Word and Outlook

* Confident and friendly telephone manner

In order to be successful in this role you should have:

* Previous experience in administration is essential, experience in the Fleet/Plant Hire sector would be an advantage

* Previous office experience necessary

* Good Communication skills (both written and verbal)

* Excellent organisational skills, with the ability to work under pressure and to multitask

* Good Attention to detail

We want to work with people from every background, so we are passionate about building a diverse workforce that represents the clients we support. We, therefore welcome applications from everyone who meets the essential criteria for the role.

Office based Monday to Friday 08:00-17:00