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The successful Field Service Engineer will be a key member of the customer support team and will travel to customer sites to perform services. These services include calibration and repair of NSI-MI equipment. The Field Service Engineer must demonstrate strong technical skills, excellent communication, time management, planning, and organizational skills.

Provide professional responses in a timely manner to all customers
Support customer test/production facilities on regularly scheduled or as-required basis for calibrations other services
Perform precision system alignment of multiple axes using laser tracker or other optical tools to accuracies in the order of 10 µm
Exhibit excellent diagnostic abilities to isolate issues and repair equipment
Ability to analyze diverse requirements in RF/Microwave measurements with a good understanding of mechanical systems
Troubleshoot and repair computer hardware and software
Prepare and comprehensive Field Service Reports, Calibration Certificates, and other documentation in a timely manner
Manage time and priorities so that tasks are completed on or ahead of schedule

To be successful in this role of Field Service Engineer we would love to speak to anyone who has experience of:

Must be able to work and troubleshoot independently with minimum supervision
Tactfully handle difficult situations and maintain composure under pressure
Excellent verbal and written communication skills
Troubleshooting system level electronic systems
Ability to read schematic diagrams and engineering drawings

ACS are recruiting for a Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Service Engineer, please submit your CV including an outline of your experience as a Field Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Service Engineer role you desire