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Job Title: Housing Options Officer

Location: Bolton

Contract Type: Temporary

Contract Length: 7 weeks

Working Pattern: Full Time

Salary: £15.24 per hour

Responsibilities:

Conduct homeless presentations and assessments under the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017)
Provide comprehensive casework support from initial application, assessment, decision-making, to the provision of prevention and relief assistance
Assist vulnerable customers in accessing and engaging with services, offering advice and support on all available options
Advocate and negotiate on behalf of customers with external agencies to prevent and relieve homelessness and address other household needs
Conduct home visits for customers to assist with homelessness prevention
Build positive relationships through effective communication and networking, promoting customers' ownership in addressing their housing and other needs
Demonstrate a strong understanding of housing need, homelessness issues, and relevant legal context, ensuring best practise in casework support
Show initiative in organising, planning, prioritising, and making appropriate decisions to secure positive outcomes with complex caseworkEssential Requirements:

Extensive knowledge of relevant legislation, policy, and guidance related to housing and homelessness
Understanding of housing need, homelessness issues, and the ability to interpret and apply laws and policies effectively
Excellent communication skills to engage with individuals and groups at all levels, both verbally and in writing
Strong customer contact, interviewing, and negotiation skills to guide customers toward suitable solutions
Effective organisational and prioritisation skills, with the ability to work independently and as part of a team, using initiative
Ability to network and collaborate with various agencies, advocating on behalf of customers and influencing decision-making
Practical awareness of safeguarding children and vulnerable adults
Front-line experience in a closely related service area
Willingness to undertake appropriate training and development to meet job requirements
Enhanced DBS and registered on the update service
Full, current, and valid driving licence with access to a vehicle and adequate insurance coverHow to Apply:

To apply for this exciting opportunity and join our client's dedicated team, please apply and submit your CV, highlighting how your skills and experience align with the role requirements.

Note: Only shortlisted candidates will be contacted.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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