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We are very excited to be recruiting a Customer Service/Sales Administrator to work for a vibrant and dynamic company based near Halesowen and Oldbury. This really is a great opportunity for someone who wants to be involved with a friendly and supportive company.

The objective of the role will be to ensure all customers of are provided with the highest possible levels of customer service:

Main Duties:
Provide excellent customer service offering assistance where required to retain our existing customers and give a good impression to new ones.
 Provide support for Commercial Activities (tenders/proposals)
 Maximise washing revenue based on availability and capacity.
 Provide the maximum level of service to existing and new customers including communicating on delivery/arranging new contracts
 Provide marketing support for the company ownership of social media, be pro-active and creative.
 Be an active member of the Quinton Office team.
 Support the wider sales team with timely information and communication
 Support the operational teams with information, acting as the focal point, liaising between sales, depots and customers.
Be 'curious'; ask questions and propose ideas where appropriate; make changes to improve how things are done.
Build sustainable and trustful relationships with all stakeholders (sales teams/customers/depots management).
The successful candidate will have the following skills:
Confident, assertive with a professional approach.
 Customer service focused with patience and empathy.
 A team player with the ability to problem solve, multi-task and use own initiative.
Ability to learn and apply new systems and processes quickly.
This really is an excellent time to join a company who is growing, has a big vision for the future and want the right people on board. There is a competitive base of £26000 - £27000 and 25 days holiday pension and other attractive benefits