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Blocktech MEP are currently looking for Administrator & PA to join our client in their independent, practice of Chartered Surveyors & Engineers.

They are a well-established family firm which has grown from strength to strength over the last 18 years, whilst maintaining the original values. They offer a range of services including building surveys, structural inspections, party wall matters, structural design, and valuations.

Role responsibilities

* The successful candidate will need to be committed to delivering top customer service, greeting the customers in a welcoming, enthusiastic, and professional telephone manner.

* Answering inbound telephone calls whilst providing exceptional customer service and assisting clients.

* Supporting the sales team with administration duties and taking payments.

* Dealing with customer enquiries and booking survey dates to support the sales team.

* Building customer relationships and inspiring confidence to encourage repeat business.

* Invoicing Clients, updating accounts software and keeping the CRM up to date.

* Maintaining office systems, including online data management, and filing.

* General PA duties for the Director and Office manager.

Necessary requirements or attributes

* Experience in customer service and administration.

* Basic accounting skills or previous basic experience using accounting software.

* Excellent written and verbal communication skills

* Good telephone manner and the ability to build rapport with clients.

* Good attention to detail & IT Literate

* Outstanding organisational and interpersonal skills

If successful, you will receive the following.

* 8:45 - 17:00 Monday to Friday

* £28,500 - £30,000 Salary

* 28 days annual leave (including bank holidays)

* Staff and client social events, Including Marketing, Xmas and Summer Parties.

*The job role responsibilities listed in this advertisement are only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties