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Application Support Analyst

Job reference number: LB010

Permanent, full time, 35 hours per week. Flexible working covering 7 hours per day between 7am and 6pm Monday – Friday. Some out of hours / weekend work may be required on occasion.

Location: Kings Hill-based (Kent) with hybrid working (Average of 2 days per week in the Kings Hill office)

Salary: £46000 - £49,000 per annum

As an Application Support Analyst, you will:

-        Manage / support production business systems and internal users

-        Attend regular meetings with 3rd Party suppliers and Internal Service Reviews

-        Action Service Request, Incident and Problem Management tasks, resolving issues by yourself or with other team members

-        Strong SQL Knowledge and troubleshooting experience

-        Experience of systems integration projects

-        Experience of Application Management

-        Banking / Financial systems experience is beneficial

-        Database Administrator skills are beneficial

-        Experience of liaising with 3rd party suppliers

-        Experience of the full ITIL Service Delivery Life Cycle.

-        Excellent communication skills

-        High energy level and ability to drive all types of requests/incidents through to completion