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Are you passionate about helping people? Join our team as an Accommodation Support Officer and support our participants with their housing needs.

Our successful candidate will ideally have knowledge of homelessness legislation or experience working within the criminal justice sector. However, we appreciate that not everyone can tick every box, so long as you are engaging and comfortable working with a diverse range of people from a variety of backgrounds, we can provide on-site training and support to enable you to develop your knowledge and skills.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £24,650 - £29,000 per annum (dependent on experience) with these great benefits:

* 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)

* 2 Volunteer Days

* Pension - 5% Employee 5% Employer

* Healthcare Cash Plan, incl. 3 x salary life assurance

* Annual salary review

* Refer a friend scheme

* Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Hours: Full time, 37 hours per week (Mon-Fri)
Contract: Permanent
Closing Date: 06 January 2025

Key Responsibilities

* Manage a caseload of participants, producing personalised accommodation plans

* Carry out initial assessments, considering risk, situation and need

* Record progress and outcomes timely and accurately using case management system

* Maintain contact with participants, identifying any emerging risks and concerns

Skills and Experience

* Experience or knowledge of Accommodation (incl. legislation) - desirable

* Highly effective interpersonal and communication skills both verbally and in writing

* Ability to establish and maintain effective working relationships

* Experience or knowledge of the work of the Criminal Justice System

* Good organisation skills and ability to meet deadlines