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We are looking for a proactive and detail-orientated Transport Operator to manage outbound logistics, ensuring efficiency, high service standards and effective communication with internal and external stakeholders.

You will work night shift 4 on 4 off 18.30 - 06.30

Key Responsibilities:

* Provide drivers with comprehensive briefings before their shifts, outlining tasks, schedules, and safety guidelines.

* Make real-time adjustments to transportation plans based on new information, ensuring factory clearance, inbound collections, and outbound deliveries are effectively managed.

* Perform administrative traffic duties with high accuracy and professionalism.

* Monitor transportation schedules in advance, proactively addressing potential issues to ensure smooth operations.

* Work closely with the wider traffic team to ensure the efficient coordination of transportation operations, addressing any challenges or issues that may arise.

* Escalate and report vehicle accidents promptly to line management.

* Interact with customers as needed, addressing inquiries, providing assistance, and maintaining positive relationships to enhance customer satisfaction.

* Meet weekly and monthly performance targets (KPIs) in alignment with business goals and Customer Service Level Agreements, escalating issues as necessary.

* Utilise IT systems such as Transport Management Systems (TMS) and tracking screens to ensure system accuracy and efficient operations.

* Ensure all live changes are accurately reflected in the system for seamless tracking and reporting.

* Verify the authenticity and validity of driver licenses to ensure compliance with regulatory requirements and company standards.

* Log and monitor driver absences, keeping accurate records for HR and operational planning purposes.

* Requirements:
5+ GCSEs or equivalent; additional qualifications in logistics or related field advantageous.

* Prior experience in transportation logistics, administrative support, or customer service roles in a fast based setting is advantageous.

* Strong attention to detail and organizational skills, with the ability to multitask and prioritize effectively.

* Excellent communication and interpersonal skills, with the ability to interact professionally with drivers, customers, and team members.

* Proficiency in computer applications and software, including Microsoft Office Suite.

* Ability to work independently as well as part of a team in a fast-paced environment.

* Transport Manager CPC would be desirable.

* Transportation management systems: 1 year (preferred)

* Administrative experience: 1 year (preferred)

The ideal candidate will have strong organisational skills, a good understanding of logistical processes and excellent communication abilities, both written and verbal.

Location: Corby site.
Shift pattern: 4 on 4 off (18:30 - 06:30hrs)