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We have an exciting opportunity for a Mental Health Housing Support Worker to join us!

Salary: £30,559 to £33,366

Working Arrangements: Full time

Hours of Work: 37 hours a week, Core Hours: Monday to Thursday 9.00 am to 5.00 pm Friday 9.00 am to 4.30 pm

Status of Employment: Permanent

At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley.

Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs’ values are at the heart of all we do here – we promise to always put the Customer first, have a Can do attitude to make change happen, and stay Curious to make sure we get things right.

We’re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence—demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being. 

The Mental Health Housing Support Worker role: 

We have an exciting opportunity for a Mental Health Housing Support Worker to join us! 

As our Mental Health Housing Support Worker you will work collaboratively with tenants, to provide a range of practical and emotional support and interventions in order to manage their tenancy.  This support aims to reduce the risk of tenancy failure, reduce the risk of anti-social behaviour, and improve a tenant’s ability to maintain their tenancy long term.

You’ll also use?creative and empowering interventions to support people they are working with around their multiple needs which are impacting on their ability to maintain a tenancy.

Key duties and responsibilities of our Mental Health Housing Support Worker: 

Support customers presenting with low level mental health issues to address multiple needs which are impacting on their ability to maintain and sustain a tenancy. 

Undertake assessments with tenants and offer a package of support, by developing support plans with tenants, carrying out effective review of these plans, and giving clear goals and directions.

Provide emotional support through face-to-face visits and offer a range of various interventions to the tenant to address their needs, ensuring they are meaningful, respectful and promotes self determination and confidence.  

Provide a point of contact for the Neighbourhood teams and other relevant officers who have identified tenants they feel may have unmet low level mental health needs. 

What we’re looking for in our Mental Health Housing Support Worker: 

NVQ Level 3 in Housing, Social Work, Health or equivalent; or relevant experience in a similar role. 

Commitment to enabling and empowering service users to become fully engaged with the service.

Be self-motivated, enterprising and able to use own initiative working under own supervision and organising own workload.

Ability to prioritise work, meet deadlines and work in a highly pressurised environment with sometimes conflicting demands. 

Experience of working with / supporting tenants with low level mental health issues and complex needs, and having the ability to be creative, flexible and imaginative in your approach. 

What you might be asking is, why work for us?

We are proud to put our people first! By joining Berneslai Homes, you will have access to a wide range of employee benefits including:

Agile Working Packages

Excellent Pension Scheme

Discounted Gym Membership

Health & Wellbeing Checks

Fantastic Training and Development Opportunities

This post requires a Basic Criminal Record Check.  

Berneslai homes values diversity in its workforce and encourages applications from all sectors of the community