Login to Apply

Parlez-vous français?
Si la réponse est oui, cela pourrait être l’emploi parfait pour vous.

Our client is a highly successful business who have been established for a significant length of time. They pride themselves on their innovative ideas, passion for the industry, and expertise in their market.  Due to a promotion, we now have an opportunity to join this exciting business as a French-speaking Customer Service Coordinator.  This client is committed to supporting their team, the local community, and the wider industry and places high importance on quality and sustainability.
  
Job Description for the French Speaking Customer Service Coordinator:
  
Parlez-vous français?
Si la réponse est oui, cela pourrait être l’emploi parfait pour vous.
  
Avez-vous de solides compétences en service à la clientèle?
  
The role involves:  

Entering orders, quotes, and sample requests for customers onto the system, ensuring all the necessary information for internal departments is complete and accurate
Progressing orders and sample order requests to ensure they are dispatched in a timely manner and correctly
Logging customer complaints into the CRM system, liaising with Quality Control, and keeping the customer updated on the progress
Confidently answering customer enquiries via telephone and email
Ensuring full and accurate dispatch information is provided to the customer  It would be good to see French Speaking Customer Service Coordinator
candidates with the following experience:  

Fluent French language skills – speaking, reading and writing
Previous experience in a customer contact role
A passion for customer service and exceeding customer expectations
Strong MS Office, Communication, and Admin skills
Someone who is well organised, who can work using their own initiative  Hours: 37.5 per week
Salary: £27,500 Per Annum
  
Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region