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Join Our Customer Service Team!

Position: Customer Service Representative

Hours: Monday - Friday office hours
Pay Rate: £11.44 per hour (37.5 hours per week)
Location: St Ives
Holidays: Closed on Christmas Day and Boxing Day
Dress Code: Smart/Casual

About the Role:

Are you passionate about providing top-notch customer service? Do you have a positive attitude and excellent communication skills? We are looking for enthusiastic individuals to join our customer service team!

Responsibilities:

Handle inbound customer queries
Process payment plans and up sell products
Create and manage new and existing customer accounts
Utilise Five9 phone system and Management program

What We Offer:

Set Hours: Enjoy your weekends off! Work Monday through Friday with no adjustments to working hours.
Great Work Culture: Be part of a supportive and engaging team environment.
Treat Days: Enjoy special treat days as part of our employee appreciation.
Smart/Casual Dress Code: Feel comfortable and look professional.

Requirements:

Positive Attitude: Bring a friendly and enthusiastic approach to your work.
Reliability: Must have a reliable means of commuting to and from work as hours are fixed.
Customer-Focused: Ability to handle customer queries and provide excellent service.
Tech Savvy: Comfortable using the Five9 phone system and Management program.If you are ready to take on a fulfilling role in a vibrant work environment, apply today and join our dedicated customer service team!

To apply, please email Alison your CV or give us a call (phone number removed)

We look forward to welcoming you to our team