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Our Company

The LTE Group was developed in 2016 and is the first integrated education and skills group of its kind, we are part of the public sector and are dedicated to learning, training, and employment. LTE Group consists of almost 3,500 colleagues and operates 6 businesses which are Novus (delivering learning and skills on behalf of the Ministry of Justice), The Manchester College (Further Education delivery), UCEN Manchester (Higher Education delivery), Total People (Work Based Learning), MOL (blended distance learning) and LTE Group Operations. Our mission statement is "To improve lives and economic success through learning and skills" We work in over 120 locations across the UK, providing the highest level of teaching to ensure the best outcomes for our students.

Overview of the role

We have a great opportunity to join the Information Services Team as an Exams Data Administrator on a permanent, full time (37 hours) basis.

A key role in the Exams & Achievement Team in the delivery of an outstanding customer experience with responsibility to ensure that data held on LTE group systems in relation to students, and courses is processed with the Awarding Organisations in a timely and accurate manner using the latest available technical advanced systems and processes.

To work as part of a team with other Exam Administrators and Exam Administrator Team Leader to consistently deliver the Team's operational objectives through SLA's and KPIs. Ensure that the highest data quality standards are achieved by working on data validation to an agreed schedule ensuring the use of up to date reporting and mechanisms.

During the year, at peak periods for the Department (e.g. Achievement and Certification periods), it will be necessary to work flexibly with additional hours to maintain the service; it will be necessary to adhere to an annual leave block. The post-holder will work to provide services across the Group to the various Business Units and Support Services. This is a role within the Group Services structure.

­­What we need from you

To be successful in the role of Exams Data Administrator, you will need:

Level 2 English and Maths
Evidence of commitment to personal development and continuous improvement
Working in a Data Transactional and Customer Service environment
A working knowledge and understanding of the Data Protection ActIdeally, you will want to be a part of a team which has at its core a focus on improving lives and enabling and equipping learners to develop, grow and be equipped for a life of work and success. You'll be a self-starter with a passion to learn and grow yourself and will bring passion, dedication, and positivity to your new role.

Colleague Benefits

As part of the LTE Group family, you will benefit from an excellent package including:

An excellent annual leave entitlement
in-house 'Evolve' training programme offers you the chance to upskill and further your career through a wide range of recognised qualifications.
Flexible/Hybrid working.
Career development opportunities
Local Government Pension Scheme
Discounts on your health care through Simply Health
Free, confidential support service provided by an external organisation, PAM Assist
Cycle to work scheme saving you 25% on your purchase.
Access to lots of offers with well-known retailers.Safeguarding

LTE group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal opportunities statement

At The LTE Group, we're committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity. The Manchester College is committed to working in an inclusive way with all the communities where we are geographically located and to developing a workforce and student community that reflects Greater Manchester's and the UK's rich diversity and vibrancy.

The closing date for this job advert is 24/09/2024. However, the job advert may close early if we receive a good response