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Workplace Host

I am looking for an experienced Workplace Host to work for a Global FM company and be the front of house in a commercial office based in Morecambe. Working Monday to Friday 2pm – 9pm paying up to £27,000.

The Workplace Host is the first person a visitor or client meets and/or speaks to and is responsible for creating a great first impression by demonstrating excellent customer care and professionalism.
Liaising with clients, service providers and team members daily this role is a pivotal point in the chain of service. Customer and outcome focused with a proactive approach to problem solving and communication the role is a voice of the account.

Key Responsibilities of Receptionist

* Meet and greet visitors, clients and colleagues by providing a five-star welcome, ensuring visitors are looked after through to meeting their host.

* Sign in visitors according to the security procedures, inform host of visitor’s arrival.

* To assist visitors and colleagues with queries in a knowledgeable/professional manner and be proactive in supporting and resolving issues.

* To maintain excellent front of house standards and always keep the reception area and security office behind reception tidy and clean.

* To answer the telephones from customers and occupiers in a friendly, timely and professional manner.

* To take ownership of the management of the Business Centre facilities, including drinks machines to ensure these are kept clean and always stocked.

* Management of Access Control Cards (starters, leavers, visitors, lost and stolen).

* Report all maintenance issues to the FM Helpdesk.

* Any other ad hoc duties

* Impeccable grooming and personal presentation.

If you're a receptionist looking for a new role, we want to hear from you! Apply now or call the HVAC office and ask for Bev